• DEXSIM must be notified of any defects within forty eight (48) hours of delivery;warranty
  • If the product(s) is defective in any way or it is not in-line with the agreed specification(s), the product(s) will replaced with best possible effort;
  • All defective product(s) are required to be returned to DEXSIM where an inspection will be conducted before a replacement will be processed.



  • Upon receipt of your Purchase Order or confirmation on this Quotation, any gtcccancellation must be made in writing and agreed to by DEXSIM (M) SDN BHD and is subjected to a fifty percent (50%) cancellation fee of your Purchase Order or this Quotation total value. The order cannot be cancelled if the production has begun and payment of your full Purchase Order or this Quotation total value is applicable;
  • Additional quantity has to be notified in advance of five (5) working days. Acceptance of the additional quantity is at the sole discretion of DEXSIM (M) SDN BHD which is subjected to our production queue;
  • Delivery lead time is within four (4) working weeks after receipt of your Purchase Order, acknowledgement of Sales Order and clearance of deposit.  This excludes all public holidays in Malaysia and China and also subjected to peak seasons and other unforeseen circumstances throughout the year which are beyond our control;
  • Rush order fees will apply for deadlines which are less than our standard delivery lead time. Acceptance of rush orders are also subjected to our production queue;
  • Delivery lead time for ready-made items is subjected to ex-stock availability;
  • Colour tone variance from actual may occur on production printing unless Pantone colour matching is requested. PMS colour matching services are subjected to additional charges;
  • All price(s) quoted are subjected to six percent (6%) GST. Currency quoted is in Ringgit Malaysia or stated otherwise;
  • DEXSIM (M) SDN BHD reserves the right to incur an interest rate of two percent (2%) per month on the invoiced amount for Invoice(s) that are seven (7) calendar days late or more on the payment.



  • A reference to this “WEBSITE” is to websites owned and/or operated by DEXSIM webtnc(M) SDN BHD  including but not limited to the information, text, images, links, graphics and video sequences displayed therein (the “MATERIALS”);
  • By accessing this WEBSITE and any web pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site or any web pages thereof.

License to use this WEBSITE

Unless otherwise stated, DEXSIM and/or its licensors own the intellectual property rights in this WEBSITE and MATERIALS on this WEBSITE. Subject to the license below, all these intellectual property rights are reserved.  You may view, download for caching purposes only, and print pages from this WEBSITE for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You may not:-
  • Re-publish material from this WEBSITE including republication on another website;
  • Sell, rent or sub-license any material(s) from this WEBSITE;
  • Show any material(s) from this WEBSITE in public;
  • Re-produce, duplicate, copy or otherwise exploit any material(s) on this WEBSITE for a commercial purpose;
  • Edit or otherwise modify any material(s) on this WEBSITE;
  • Re-distribute any material(s) from this WEBSITE except for content(s) specifically and expressly made available for re-distribution;
  • Where content(s) is specifically made available for redistribution, it can only be re-distributed within the organization.

Acceptable Use

  • You must not use this WEBSITE in any way that causes, or may cause, damage to this WEBSITE or impairment of the availability or accessibility of this WEBSITE; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
  • You must not use this WEBSITE  to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
  • You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this WEBSITE without D.E.X.S.I.M’s express written consent.

No Warranty for this WEBSITE and/or the MATERIALS

This WEBSITE is provided “as is” without any representations or warranties, express or implied.  DEXSIM makes no representations or warranties in relation to this WEBSITE or the information and MATERIALS provided on this WEBSITE;
Without prejudice to the generality of the foregoing paragraph, DEXSIM does not warrant that:-
  • This WEBSITE will be constantly available, or available at all;
  • The information on this WEBSITE is complete, true, accurate or non-misleading;
  • Nothing on this WEBSITE constitutes, or is meant to constitute, advice of any kind;
  • this WEBSITE and the MATERIALS are provided “as is”, “as available”.
DEXSIM does not warrant the accuracy, adequacy or completeness of this WEBSITE and/or the MATERIALS and expressly disclaims liability for errors or omissions in the MATERIALS. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the MATERIALS and/or this WEBSITE;
DEXSIM does not warrant that any of the MATERIALS or that this WEBSITE will be provided uninterrupted or free from errors or that any identified faults will be corrected; further, no warranty is given that this WEBSITE and the MATERIALS are free from any computer virus or other malicious, destructive or corrupting code/program.
*The GTTC is also printed on the reverse side of the Sales Order.

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